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Design/methodology/approach – A questionnaire survey was conducted of 235 NSW local council finance professionals and 35 local council internal auditors in May 2006.
Findings – The most important attributes in evaluating audit service quality were industry expertise, audit firm experience with a council, technical competence, independence, ethical standards and due care. The least important attributes were scepticism, freshness of perspective, audit firm size, and non-audit services. There is considerable consistency in the findings with those in non-CAT contexts.
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